John Hardy Online Jewelry Store
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Sorry, it was only today that I was sure we would keep the ring for my daughter-in-law for Christmas. Shipment was delivered as promised. The ring is beautiful and fits well. As an aside, what about information on the quality of the diamonds and is there an actual letter of authenticity? Some Ebay sellers provide info on diamond clarity or type and many offer proof of authenticity. Please explain. Thank you so very much, Eunice Trozzo-Shich

by etrozzo on 11/15/2008 10:46:26 AM
All items are authentic John Hardy.
We give 7 days money back guarantee.
5 % restocking fee will apply.


Payment Policy
• Payment is accepted via all major credit cards through secure PayPal checkout. You do not need to be a registered PayPal member to use this service.
 
Shipping Policy
• Buyer to pay actual insured UPS shipping costs calculated at time of payment
• Items are shipped via UPS only
• UPS is unable to deliver to PO and APO addresses
• Signature upon delivery is required for shipments valued above $250.00
ESTIMATED DELIVERY DATES ARE AVAILABLE FROM THE ORDER
HISTORY PAGE WITHIN THE MEMBER'S SECTION OF OUR SITE. UPS TRACKING
NUMBER WILL BE PROVIDED AT TIME OF ORDER.
 
Return Policy
Returns are accepted for any reason as long as the following conditions are met:
• Item and box/pouch must be in same unused/unworn condition as received
• Upon receipt from UPS limit of 7 days to send the item back
• Item must be sent back insured
• Shipping charges are non-refundable
• Please notify via e-mail if you are returning an item
• Returns will not be accepted on special order items
Please note that there will be a 5% restocking fee