The necklace I ordered is beautiful but I would rather have the longer version (spend more $). Have been trying unsuccessfully to reach someone to find the best way to handle this. Pieces are beautiful and authentic, but seems that customer service is lacking. I will be returning and I hope the longer style is still available whenever my credit is processed since a credit is the only option.
by jestevans on 1/25/2014 8:49:21 AM
All items are authentic John Hardy.
We give 7 days store credit guarantee.