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I just received my order #WS27539 in the amount of $5,355 from UPS. UPS brought the box fully intact and taped properly. However on the inspection of the box you neglected to fill my entire order. The #208447 Lava Small Wide Hoops Earrings Dia 24.5 mm with Peridot in the amount of $173 WAS NOT in the box. I am disappointed one because you neglected to make sure my order was complete and you stated my order would be in time for Mother's Day. I am sure this is a simple oversight on your part, but I wanted my 80 yr old mother to have these items on time. I love all the items you did send and I know she will too. The Peridot stone is one of her favorites. I would greatly appreciate it if you would express mail me those earrings so I can give them to her as soon as possible. I will be sending a copy of this email to American Express for their records. Thank you for your immediate attention to this matter and express delivery of these earrings. Sincerely, Mrs. Susan Slagle

by susans on 5/10/2014 7:49:32 PM
All items are authentic John Hardy.
We give 7 days store credit guarantee.


161187 JOHN HARDY WOMEN's Kali Silver Lava Rectangular Hoop Drop Earrings with Swiss Blue Topaz and Iolite
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Product ID : 161187
 
Code : EBS2324LO
 
Size :
. [sizing guide]
 
Dimension : 2" X 3/8"
 
Retail Price : US$ 1,095.00
 
Item Price : US$ 453.00
 
Note On The Photos : We are constantly adding items in our database, all our stock is in a photo shooting queue.
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Guarantee : Eligible to 7 days STORE CREDIT GUARANTEE.
 
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161187 JOHN HARDY WOMEN's Kali Silver Lava Rectangular Hoop Drop Earrings with Swiss Blue Topaz and Iolite
 
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JOHN HARDY JEWELRY customer donnamroberts commented on 9/23/2014 4:21:06 AM

   I was absolutely delighted with the service and product. My one challenge was to convince Canadian customs of the price I paid versus the listed value. They held my ring for several weeks. Would it be possible just to state the actual price I pay rather than the listed value for our custom and duty taxes? Many thanks. Donna Roberts

JOHN HARDY JEWELRY customer vladsedov commented on 10/22/2013 4:15:51 AM

   I am very happy to have found this web site. John Hardy came up with truly amazing pieces in the past that unfortunately are no longer available and I have spent a considerable amount of time hunting for them on the internet until I found Jewelry Gal. It is particularly interesting that new items are being added every day. So my initial purchase very smoothly turned out into another purchase and now I am considering two more. I am not even going to comments on the prices. Anyone who is familiar with John Hardy knows that they speak for themselves.

JOHN HARDY JEWELRY customer Nidute commented on 3/2/2014 3:03:19 AM

   I love my purchase; Great price and shipped quickly! I will be purchasing again :))

JOHN HARDY JEWELRY customer susans commented on 5/10/2014 7:49:32 PM

   I just received my order #WS27539 in the amount of $5,355 from UPS. UPS brought the box fully intact and taped properly. However on the inspection of the box you neglected to fill my entire order. The #208447 Lava Small Wide Hoops Earrings Dia 24.5 mm with Peridot in the amount of $173 WAS NOT in the box. I am disappointed one because you neglected to make sure my order was complete and you stated my order would be in time for Mother's Day. I am sure this is a simple oversight on your part, but I wanted my 80 yr old mother to have these items on time. I love all the items you did send and I know she will too. The Peridot stone is one of her favorites. I would greatly appreciate it if you would express mail me those earrings so I can give them to her as soon as possible. I will be sending a copy of this email to American Express for their records. Thank you for your immediate attention to this matter and express delivery of these earrings. Sincerely, Mrs. Susan Slagle

JOHN HARDY JEWELRY customer Abbey1 commented on 2/6/2014 12:58:07 PM

   I was extremely pleased with my previous purchase. The shipping time was as stated on the order form and the quality was exactly as expected. I'm already back ordering more.

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